RETURNS POLICY:
OUR REFUND AND RETURNS POLICY LASTS 5 DAYS. IF 5 DAYS HAVE PASSED SINCE YOUR PURCHASE, WE CAN’T OFFER YOU A FULL REFUND OR EXCHANGE. ALL RETURNS MUST BE RECEIVED WITHIN 5 DAYS OF THE ORIGINAL SHIPMENT DATE.
TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED, UNWASHED, SMOKE-FREE AND IN THE SAME CONDITION THAT YOU RECEIVED IT.
TO COMPLETE YOUR RETURN, WE REQUIRE A RECEIPT OR PROOF OF PURCHASE.
PLEASE NOTE
IF YOU SEND US ITEMS THAT ARE INELIGIBLE FOR RETURN, WE WILL NOT ACCEPT THEM.
THEREFORE YOU WILL NEED TO PAY RETURN SHIPPING FEES IF YOU WOULD LIKE THEM BACK.
Return policy guidelines
.You can initiate a return within 5 days for all items if you receive a wrong, damaged, defective, or counterfeit item.
.When returning an item, keep all seals, tags, accessories intact and ensure the item is in its original packaging.
.You can request a return if you have changed your mind about an item, but some items (e.g. swimwear, underwear, cosmetics, food supplements) cannot be returned for hygiene and security reasons.
.Remove any passwords from devices being returned, otherwise the return will be invalid.
Refunds Policy:
ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND.
IF YOU ARE APPROVED, THEN YOUR REFUND WILL BE PROCESSED, AND A CREDIT WILL AUTOMATICALLY BE APPLIED TO YOUR ACCOUNT OR ORIGINAL METHOD OF PAYMENT, WITHIN A CERTAIN AMOUNT OF DAYS.
Late Or Missing Refunds
IF YOU HAVEN’T RECEIVED A REFUND YET, FIRST CHECK YOUR BANK ACCOUNT AGAIN.
THEN CONTACT YOUR BANK, IT MAY TAKE SOME TIME BEFORE YOUR REFUND IS OFFICIALLY POSTED.
IF YOU’VE DONE ALL OF THIS AND YOU STILL HAVE NOT RECEIVED YOUR REFUND YET, PLEASE CONTACT US AT 08051643951.
Sale items
ONLY REGULAR PRICED ITEMS MAY BE REFUNDED. SALE ITEMS CANNOT BE REFUNDED.
Exchanges
WE ONLY REPLACE ITEMS IF:
THEY ARE DEFECTIVE OR DAMAGED.
A WRONG ORDER WAS SHIPPED AS AN ERROR ON OUR PART.
IF YOU NEED TO EXCHANGE IT FOR THE SAME ITEM, CALL OR SEND AT 08051643951. AND FURTHER INSTRUCTIONS ON EXCHANGE WILL BE COMMUNICATED.
Sale items
ONLY REGULAR PRICED ITEMS MAY BE REFUNDED.
SALE ITEMS CANNOT BE REFUNDED.
